Shipping policy

Shipping Policy

We aim to deliver your order quickly, safely, and reliably.

Order Processing

  • All orders are processed within 1–2 working days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • You will receive a confirmation call or message (for Cash on Delivery orders) before dispatch.

Delivery Time

  • Standard delivery takes 3–5 working days after dispatch.

  • Delivery times may vary during sales, holidays, or due to courier delays.

Shipping Charges

  • Shipping charges (if any) will be calculated at checkout.

  • We may offer free shipping on orders above a certain amount during promotions.

Cash on Delivery (COD)

  • We offer Cash on Delivery nationwide.

  • Please ensure someone is available to receive the parcel at the provided address.

  • Couriers may attempt delivery 2–3 times before returning the package.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via SMS or email so you can track your delivery status.

Address Issues

  • Please make sure your shipping details are correct.

  • We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

Delivery Delays

While we do our best to deliver on time, delays may occur due to:

  • Weather conditions

  • Public holidays

  • Courier operational issues

We appreciate your patience in such cases.

Undelivered Packages

If a package is returned to us due to non-availability or refusal to accept delivery, re-shipping charges may apply.