Refund policy

Return & Refund Policy

We want you to love what you wear. If you’re not fully satisfied with your purchase, we’re here to help.

Returns

  • Items can be returned within 7 days of delivery.

  • Products must be unused, unwashed, and in original condition with tags and packaging intact.

  • Items damaged due to misuse, washing, or wear will not be eligible for return.

  • Sale or discounted items may not be eligible for return (unless defective).

Exchanges

  • Size exchanges are allowed within 7 days of receiving your order.

  • Exchange is subject to stock availability.

  • If the requested size is unavailable, you may choose another item or request a refund.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval status.

  • Approved refunds will be processed within 5–7 working days.

  • Refunds will be issued via bank transfer / original payment method.

  • Shipping charges are non-refundable unless the item received was incorrect or defective.

Damaged or Wrong Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos. We will arrange a replacement or full refund at no extra cost.

Non-Returnable Items

  • Worn or washed items

  • Items without tags

  • Customized or altered products

How to Request a Return

To start a return or exchange, please contact our support team with:

  • Your order number

  • Product name/size

  • Reason for return

  • Photos (if item is damaged or incorrect)

Our team will guide you through the next steps.